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Frequently Asked Questions

No, you can checkout quickly as a guest, so you do not need to make an account.

Checkout is via Paypal Worldwide. You do not need a Paypal account. All major cards excepted.
I can also email you an invoice via Paypal in your currency of choice.
Or an invoice via Quickbooks in CAD $
Via interact (E Transfer), Canada only
I have a problem with UK customers using a btinternet email address at checkout. Please get in touch with me, and I will help.

Each painting is carefully packaged depending on the size of your order. Processing time is between 1 to 3 days.
UK Shipping via DHL Express Between 7 to 14 days
USA   Shipped via UPS/DHL/FedEx Between 2 days to 10 days
Canada Shipped via UPS/DHL/Loomis/Purolator  Between 3 days to 14 days

Processing time is between 1 to 3 days.
UK Shipping via DHL Express Between 7 to 14 days
USA   Shipped via UPS/DHL/FedEx Between 2 days to 10 days
Canada Shipped via UPS/DHL/Loomis/Purolator  Between 3 days to 14 days

Please return within 14 days of receipt if you are not 100% happy with the item.

Please ensure the item is posted in its original condition and packaging. Once we have received your item, you will be given a full refund.

Return postage costs are payable by the purchaser. Please retain a receipt of proof of posting along with tracking details when returning items. We are not responsible for items that do not reach us.

In the unfortunate event your painting arrives damaged, please get in touch with me for a refund or replacement.

Once your painting has been sent, you will receive an email with details of shipping including tracking details.

You will receive tracking instructions in your delivery confirmation email. If you would like additional help please feel free to contact me

Each painting will be covered in acid-free tissue paper. Then a layer of thick bubble wrap. Covered with an extra heavy-duty strong premium custom-made box. Packing & shipping

Don't hesitate to contact me with your requirements, and I’d be happy to help advise you in purchasing your perfect painting.

Each painting is allocated a unique reference number which is catalogued.

You will be responsible for paying customs and duty clearance charges. Customs policies vary widely from country to country; please get in touch with your local customs office for further information.

UK Custom charges are approx. 7% to 10%.

USA Original paintings imported into the USA do not receive extra duty and taxes

Canada taxes are added at checkout, equivalent to your province.

I’m sorry you are experiencing trouble tracking please contact me

I offer FREE Photoshop renders so you can see what the painting will look like on your wall.
And it’s a great way to see how the pieces might work in your space.